Validation is one of those tasks that we tend to put to the bottom of the pile, especially as the 2015 Standards only require validation once within a 5-year cycle (with 50% of scope validated within 3 years). So why create a lengthy, time-consuming process that nobody has time for?

An RTO’s main piece of public-facing information that is available to regulators is the website along with social media. This is where information can be gathered about the RTO. How long since your RTO has conducted an in-depth website audit to make sure it was compliant?